Attendee Cancellation Policy (Conference or Training Tickets )

If circumstances change and you can no longer attend a conference or training, you may cancel your registration by providing written notice to office@intersection.group. 

Registrations may be refunded if a cancellation is made in writing up to 14 calendar days prior to the conference or training start date. Cancellations received after the cancellation cutoff date or nonattendance will not be refunded. For cancellations received after the cutoff date with a balance due, the registration amount remains due in full.

Force Majeure

After the cancellation cutoff date, payments made are not refundable for any reason, including, but not limited to, failure to use conference attendance credentials due to illness or due to any event beyond the reasonable control of the parties, such as natural disaster, travel-related problems or an act of terrorism.

Substitution and Badge Policy

Substitution of registrations may be made at any time up to the conference or training start date. 

Sharing of Attendee badges/credentials is not permitted at any time. Badges/credentials are issued to, can be picked up by, and used by only the Attendee named in the registration. Photo ID will be required for each Attendee when collecting a badge onsite. Badges must be worn at all times during a conference.

Returns